The study is an attempt from the behavioral perspective of individuals to understand the predominant interpersonal style of 116 middle level officers in public sector banking firms and also to analyze whether the transactional styles are same or different for male and female officers. The study takes into account factors like Transactional analysis, Ego states and the 12 different Interpersonal Styles. It deals with assuming the level of OK styles displayed in the organization and to develop strategies to improve the OK styles and reduce the Not-OK styles so that the interpersonal behavior is optimized which will lead to organizational effectiveness. The study revealed that the operating effectiveness quotient of the officers could be generalized to be average. Also there is need for training in creative child and regulating parent Ego states. The study also revealed that there is significant difference between the transactional styles of male and female officers.
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